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Safety Tips

Online Safety

Never Send Money or Share Financial Information

Never send money, especially over wire transfer, even if the person claims to be in an emergency. Wiring money is like sending cash — it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately.

Protect Your Personal Information

Never share personal information, such as your social security number, home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know.

Stay on the Platform

Keep conversations on the outdoorpals platform unless you are comfortable that the individuals you are communicating with are not fraudulent or have malicious intent. Users with bad intentions often try to move the conversation to text, messaging apps, email, or phone right away.

Report All Suspicious and Offensive Behavior

You know when someone’s crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations:

  • Requests for money or donations

  • Underage users

  • Harassment, threats, and offensive messages

  • Inappropriate or harmful behavior during or after meeting in person

  • Fraudulent profiles

  • Spam or solicitation including links to commercial websites or attempts to sell products or services

Meeting Someone in Person

Tell Friends and Family About Your Plans

Tell a friend or family member of your plans, including when and where you’re going. Have your cell phone charged and with you at all times.

Be in Control of Your Transportation

We want you to be in control of how you get to and from your event so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a friend to pick you up.

If You Feel Uncomfortable or Unsafe, Leave

It’s okay to end the event early if you’re feeling uncomfortable or unsafe. In fact, it’s encouraged.

Outdoor and Event Safety

Know Your Limits

We all want to have fun. It is important to understand your skill level in each of the activities that you participate in. If you feel like the event you are attending is too advanced for you and you are unable to safely participate within your comfort zone, voice your concerns to the other members who are attending the event. Likely, the group has the ability to modify the event to be accommodating of your skillset. If not, leave (IF IT IS SAFE TO DO SO). You should never feel pressured to do an activity that you do not think is within your ability.

Prior to the event, it is also important to discuss with the event participants the exact details of the event. If, after conversation, you do not think you are able to participate due to your skill level, leave the group.

Proper Education and Training

Many of the activities hosted on outdoorpals are dangerous if event participants do not have the proper training necessary to participate safely, knowledgeably and responsibly (“Proper Training”); however, there are many educational and training resources available to better prepare the user for safe and responsible event participation. Example resources are as follows:

  • General lessons/trainings from certified professional coaches, guides or teachers

  • Rock climbing classes/lessons at a local rock gym from a certified professional

  • Avalanche safety classes (certified level I, II and III avalanche safety courses); there are dozens of organizations that host these training sessions; individual research can help you find the class located nearest to you

  • Lessons from certified professional mountain and river guides

While this list is far from complete, we encourage the user to use your judgement and seek professional training when learning a new discipline or trying to improve skills in an existing discipline.


Do Not Misrepresent Your Ability

outdoorpals is largely dependent on the honesty and trust of its users. Users are encouraged to accurately represent their skill level and abilities, in all manners, on the Service. Misrepresenting skill level is dangerous to all parties participating in an event.